Career Opportunities
Welcome to Builder Specialties K I T C H E N + B A T H, where craftsmanship meets creativity! For over 35 years, we’ve been transforming kitchens and bathrooms across Vermont and New Hampshire, bringing dream spaces to life. You've come to the right place if you’re passionate about design, quality, and customer satisfaction.
Thank you for visiting Builder Specialties K I T C H E N + B A T H!
NOW RECRUITING!
Sales & Systems Manager
Drive growth by leading the sales team and up-leveling operating systems and processes.
START DATE: June 2, 2025
COMPENSATION: $60,000 - $70,000 + BONUS
SCHEDULE:
Full-time, Exempt
Monday – Friday, 1 – 2 Saturdays each month, and occasional evening weekday appointments
Typical workday 8:00am-5:00pm
LOCATION:
100% Work from Work
2 – 3 days job site visits per week*
*3-4 overnight trips per year
Company Intro
At Builder Specialties, we bring dream kitchens and bathrooms to life for residential and commercial clients across Vermont and New Hampshire. With over 35 years of experience, we’ve built a reputation for delivering high-quality designs that enhance beauty, functionality, and value – no matter the budget. Our team guides clients through every step of the process, ensuring results that exceed expectations.
We’re a company built on excellence, honesty, and customer satisfaction. Our workplace fosters creativity, collaboration, and professional growth, allowing employees to make a real impact. We are looking for a success driver who values learning and establishing processes to maximize efficiency. Whether you have lots of experience or are just starting out, we will invest in your success through mentorship, training, and hands-on experience. Join Builder Specialties and be part of a respected, trusted team dedicated to transforming spaces and enriching lives.
Builder Specialties Core Values
Growth Mindset
We are information junkies who love to learn. We are open to thinking differently and strive towards continual improvement.
Listen to Serve
We always start by listening to our customers so we can understand their wants, needs, and challenges. We lean on our experience and creativity to bring their vision to life and offer a range of project options that serve their needs.
Proactive Communication
We are transparent with our customers, contractors, and with each other. We proactively share numbers and service expectations, so every party involved is on the same page.
Consistent Delivery
We use proven operating procedures to guide all aspects of the customer journey. Within those systems, we use our expertise and customer feedback to customize and improve each project so we can deliver on our promise.
Work with Us, Grow with Us
Builder Specialties strongly believes in a growth mindset and encourages continuous learning. As a Sales and Systems Manager, you'll gain hands-on experience in sales, design, business development, and operational management.
Through mentorship, fieldwork, and exposure to industry events, you'll develop the skills necessary to lead teams and drive business success.
With time and demonstrated leadership, there is a clear pathway for growth, and this role could evolve to greater responsibilities and play a key role in shaping the company's future.
Key Responsibilities with Success Metrics
#1 Proactively manage the sales staff and drive our sales pipeline
- Oversee sales designers, provide encouragement
- Use Pipedrive metrics to monitor leads, pass projects etc..
- Learn sales and design, take on projects as necessary
- Greet customers in showroom when no other designer is available
- Business development, cold calling, meetings with current customers
- Perform sales employee reviews
- Keep sales jobs up to date
o Incoming vendor files, price, calculation spreadsheets
- Work with designers to ensure continuous flow of leads
- Create marketing opportunities, workshops, presentations, receptions
Success Metrics:
· Salespeople are 100% to their pipeline and monthly sales goals
· 20% year over year revenue growth in our top three highest margin specialties
· Attend and/or host at least two industry networking events per month (Host at least one event per quarter)
· Drop in for a visit to our top 20 customers at least once per quarter
#2 Provide strategic oversight and fulfill responsibilities as the owner’s representative
- Jobsite visits and coordination
- Measure specs on commercial jobs
- Attend countertop template appointments
- Help out as needs with other staff, deliveries, warehouse etc..
- Sample sales, small items, warrant parts
- Check salesperson orders for accuracy and adherence to standards
- Hire and onboard staff as needed
- Build camaraderie among staff
- Ensure the shop is given the necessary paperwork and drawings for jobs
Success Metrics:
· Margin of error in onsite measurement limited to one instance in six-month rolling period
· Plan and execute at least two team culture and engagement opportunities per month (e.g. bring donuts on national donut day, play two truths and a lie during monthly company meeting)
#3 Up-level the business systems and processes
- Learn systems and ensure compliance
- Assist with the creation and management of the systems database
Success Metrics:
· SYSTEMology Metric TBD
Sales Manager Ideal Candidate Characteristics
· 5 years of experience in business management or construction
· Degree in Business Management or equivalent
· Does what it takes to get the job done
· Numbers person who is easy to talk to
· A humble leader who drives success
· Learns at least a little bit every day
· Comes to work with a smile
· Knows it takes three seconds to make a buying decision
· An idea person with a good track record
Benefits & Perks
· Paid Time Off (PTO) – 10 days per calendar year (15 days after three years, 20 days after 5 years)
· Health Insurance – 50% of employee monthly premium covered by the company
· Retirement Plan – 3% company match on pension contributions (eligibility begins January 1)
· Paid Holidays – New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Friday after Thanksgiving, and Christmas.
· Company vehicle for company business or mileage reimbursement
COMPENSATION: $60,000 - $70,000 + BONUS
APPLICATION PROCESS
1. Apply online - Send your cover letter and resume to: admin@builderspecialties.com
2. Screening Interview via Zoom
(Approximately 15 minutes)
3. Skills Test
(Approximately 35 minutes)
4. In-Person Deep Dive Interview
(Approximately 1.5 hours)
5. Team Shadow Days "Experience a Day in the Life with Us"
($350 Flat for 10 hours PAID over two days)
